Privacy policy

Privacy Policy

Last Updated: 25 September 2026

Gurunanak Cloth Stores ("Gurunanak Clothing", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of customers and visitors to our website.

This Privacy Policy explains how we collect, use, process, store and protect personal information when you visit or purchase products through:

Website: https://www.gurunanakclothing.com/

Business Name: Gurunanak Cloth Stores
Owner: Gurmeet Singh Uboveja
GSTIN: 22BGQPS8120L1ZY

Registered/Business Address:
Gurunanak Cloth Stores
Gourella Road, Azad Chowk, Pendra
District G.P.M., Chhattisgarh – 495119
India

Email: gurunanakclothingstore@gmail.com
WhatsApp / Customer Care: +91 95166 59894

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Full name

  • Mobile number

  • Email address

  • Billing address

  • Shipping/delivery address

  • Order and purchase information

  • Product preferences

  • Payment-related information necessary to process transactions

  • Customer-service communications

  • Information submitted through forms

  • Device and browser information

  • IP address

  • Website usage information

  • Cookies and similar technical information

We collect only information reasonably necessary for operating our website, processing orders, providing customer service and complying with applicable requirements.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Arrange shipping and delivery

  • Process payments

  • Provide order updates

  • Contact you regarding your purchase

  • Process eligible exchanges

  • Handle cancellations and customer requests

  • Respond to questions and complaints

  • Prevent fraud and misuse

  • Improve our website and services

  • Analyse website performance

  • Maintain business and transaction records

  • Comply with applicable laws and regulations

  • Send promotional communications where legally permitted and applicable consent has been obtained

3. Payment Information

Payments may be processed through third-party payment gateways and service providers.

We do not ordinarily store complete debit-card or credit-card details, CVV numbers or banking credentials on our website.

Payment providers may independently process payment information according to their own terms and privacy policies.

4. Sharing of Information

We may share necessary personal information with trusted service providers involved in operating our business, including:

  • Payment gateways

  • Courier and logistics companies

  • Website and hosting providers

  • E-commerce service providers

  • Analytics providers

  • Customer-support providers

  • Professional advisers

  • Government authorities where required by law

We do not sell your personal information as a product.

5. Cookies

Our website may use cookies and similar technologies to:

  • Maintain website functionality

  • Remember preferences

  • Maintain shopping-cart functionality

  • Understand website usage

  • Improve website performance

  • Measure marketing performance

  • Support security and fraud prevention

You may manage cookies through your browser settings.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary for:

  • Order fulfilment

  • Customer service

  • Accounting

  • Taxation

  • Legal compliance

  • Dispute resolution

  • Business records

When information is no longer required, it may be deleted or securely disposed of subject to applicable legal requirements.

8. Your Rights

Subject to applicable law, you may have rights concerning your personal information, including rights relating to access, correction and withdrawal of consent where applicable.

To exercise an applicable privacy right or raise a privacy concern, contact us using the details below.

9. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is restricted by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices of third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

12. Contact Us

For questions regarding this Privacy Policy:

Gurunanak Cloth Stores
Gourella Road, Azad Chowk, Pendra
District G.P.M., Chhattisgarh – 495119, India

Email: gurunanakclothingstore@gmail.com
WhatsApp / Customer Care: +91 95166 59894

Owner: Gurmeet Singh Uboveja